Management

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contact center agent performance

Believe it or not, but no contact center can last without agent’s performance in long run. However, contact center industry has potential to earn good revenue and along with cutting in cost. But, along with earn maximum, it is also very crucial to better take care of your staff to maximize the productivity. 

Outsourcing to India

India has proved to be one of the most preferred global destinations for business outsourcing. Here are some of the benefits why outsourcing to India has significantly outshined the business growth.

While most people believe that money is the biggest ruling asset in the world, the reality of business world proves that trust is all that matters. If your partners or customers don’t trust you, then there is no way your company gets anywhere near being successful.

data visualization

Big Data puts large amounts of information into the hands of business owners and managers who often can neither quickly process it nor analyze it

In today’s world photo identification is very important whether you are traveling out of station or overseas having some photo ID important that will keep you safe and secure.

Ever wondered, what is the most important thing that makes sure that the proposed event goes on a

A Project Management Office (PMO) is a centralized, coordinating body within an organisation that provides an infrastructure of people, procedures, and tools for effective project management.

When done properly, an office renovation can breath new life and increased productivity into your

Asset Management

Think you know everything about hotel operations management?

7 Ways a Project Manager can improve his People Skills

Project management is a technique which is more about managing people than managing projects. Here are 7 ways a project manager can improve his people skills.

Corporate hospitality is hospitality provided by businesses, usually for its clients or potential

Might be the name sounds familiar and one may think of it as the most prestigious job but in actu

Today, it’s important to understand the responsibility of employee benefit plans (EBP), and to be

Data security is one of those essential elements that can never be overlooked by any organisation

Have you handled any project yet? The project may belong to engineering, production, manufacturing, technology or even of market research.

If your organization hires both paid and volunteers for their projects, you must follow these tip

One question always boggles a freelancer’s mind, i e if he/she should ask for money by project or by hours. 

Key Account Manager Responsibilities (Image source - slideshare.net)

Not all customers are created equal, in the profitability they bring to you and in the volume that they buy from you. Some of your clients have the critical impact on your business.