Top 7 Tips for ERP Integration to Revolutionize e-Commerce Retail Business?

Today eCommerce is the launch pad for boosting the sales for any goods and services by expanding their footprint over the world through the Internet. Most of the businesses are joining this bandwagon by introducing their online stores. Such e-stores are growing leaps and bounds, increasing the sales while making it a highly competitive market at the same time. This trend of getting an eCommerce store developed has brought along many challenges too, including:
• Cut-throat competition in price and quality of goods
• Stay profitable even with shrinking margins
• Information exchange among production unit and retail stores
• Problems of fulfilling the increasing number of orders
• Compromised quality
• Negative feedbacks for an unsatisfying online shopping experience
If you are facing any of the above issues, then your online business needs a helping hand through an ERP integration. A growing e-commerce business is at high risk without ERP integration. It helps to have coordination between the company’s website, back-end accounting, and the inventory (ERP) system. Successful ERP and eCommerce sales channels integration allows you to operate more efficiently.
ERP integration transforms the online business in many ways. When your business adopts and integrates ERP, you can enjoy a plethora of benefits, listing below a few of them:
Better Control
An intelligent and automated integrated system eliminates the management cost and errors in the financial data. It gives you complete control and 100% transparency across the organization. It makes the reports and financial statements just a click away with real-time information update. The ERP integration lets store owners take better-informed decisions for their businesses and thus adds a competitive advantage.
Meeting International Standards
If your business tends to expand and cross national boundaries regularly, then it becomes essential that you keep up with complex and dynamic regulatory requirements while having a system which is robust as well as flexible at the same time. When an eCommerce business is tied up with ERP, not only the region-specific requirements like taxation, labeling, and documentation are met conveniently but also easily accessible for modifications.
Eliminating Data Discrepancies and Human Error
Imagine the eCommerce store getting data directly from the ERP system with no human interaction. The integrated system brings the entire product range, sales, and inventory data on a common platform, reducing the redundant manual entry errors. It also eliminates the need for manual workarounds and increases the demands through automated processes.
Reduced Inventory and Operational Costs
As the data between the online store and ERP system is synchronized, the information regarding sales, purchase order and inventory is reflected in the ERP system in real-time. It helps you to optimally plan the purchases, reduce wastage and cost of multiple requests, resulting in curtailed inventory costs.
Furthermore, ERP system also streamlines multiple business processes, which results in less manual operations. The entire work of information sharing and data transfer is managed centrally through a single platform including the other back-office operations, thus lowering the additional operational costs incurred.
Exceptional Customer Experience
Does your eCommerce portal drive your potential or existing customers to competitors due to its difficult-to-operate interface? Then it’s time to integrate the gateway with the ERP! The ERP system leaves no room for disappointing user experience or missed revenue opportunities. It makes the information transparent, which leads to total customer delight.
Boost Productivity
eCommerce ERP integration allows business owners to account for new orders and fulfill them hassle-free irrespective of the sale’s location. The ERP system enables you to manage the products and pricing from one single place, allowing accuracy and consistency in product information. It speeds-up the workflow and boosts the overall productivity.
To Sum Up
The integration of ERP with e-commerce portals streamlines the day-to-day business operations and eliminates the reasons for slow progress and scope of standard errors entirely. Along with these numerous benefits, the ERP-integrated e-commerce business has practical ways to outrun competition and deliver satisfactory customer service. If you also want to take your online store to the next level and keep up with the increasing demand and supply needs, then contact an eCommerce website development company and get your eCommerce portal integrated with an ERP system for the state-of-the-art online business experience.
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