Laptop Repair Guide to Resolve the "User Profile Cannot Be Loaded” Error

If you have tried to log onto your Windows PC and received the error message “User Profile Cannot Be Loaded,” then refer this article to learn the troubleshooting technique for this error.

A user profile is a collection of settings to determine desktop backgrounds, network connections, display settings, application settings, customization and appearance setting. It is also an important part of the Windows operating system. So, a corrupt user profile can be one of the most annoying PC problems faced by Windows PC users. It happens due to various reasons such as virus infections, hardware problems, etc.

Resolution of the User Profile Cannot Be Loaded Error

Method One: Start Your Computer in Safe Mode

•    Start your system.
•    And, keep pressing ‘F8’ key continuously, until ‘Advanced Boot Menu’ appears on the screen.
•    Then, use your arrows keys on your keyboard to select ‘Safe Mode.’
•    Now, press ‘Enter’ to boot your system in the Safe Mode.

Method Two: Copy Data to a New Account

Windows might not be able to read your user profile properly if your antivirus program is running in your computer background while you try to log on. 

Apply the below tips, if your system is on a domain:

•    Start your system.
•    And, click ‘Start’ button.
•    Then, open ‘Microsoft Management Console.’ 
•    Now, type ‘mmc’ in the search box.
•    Press ‘Enter,’ and type ‘Administrator Password.’
•    Then, open ‘Local Users and Groups.’
•    Perform the below steps, if you don't find ‘Local Users and Groups.’

  • Open ‘Microsoft Management Console.’
  • And open ‘menu.’
  • Click ‘Add/Remove.’
  • Then, hit ‘Local Users and Groups.’
  • Now, hit ‘Add.’
  • And, open ‘local computer,’ and hit ‘Finish.’
  • Then, press ‘OK.’

•    Now, hit ‘Users folder.’
•    And, hit ‘Action’ menu.
•    Click ‘New User’ and type require information.
•    Then, hit ‘Create.’
•    When you are complete creating ‘User Accounts,’ click ‘Close.’
•    And, restart your system.

Perform the below tips, if your system is in a Workgroup:

•    Click ‘Start’ button.
•    And go to ‘Control Panel.’
•    Click ‘User Account’ and hit ‘Manage another account.’
•    Type, ‘Administrator Password.’
•    Then, click ‘Create a new account.’
•    And, type the name you want to give the user account.
•    Click an account type, and then hit ‘Create Account.’
•    Now, restart your system.

Perform the below tips to copy files to the new user profile:

•    Start your system.
•    Then, log on as a user that you want to copy files from.
•    Click ‘Start’ button.
•    And, click ‘Computer.’
•    Now, double-click the drive that Windows is installed.
•    Double-click ‘Users.’
•    Then, double-click the folder with the name of your account.
•    And, double-click ‘My Documents.’
•    Now, hit ‘Tools’ menu and, then hit ‘Folder Options.’
•    Press ‘Alt’ key on your keyboard if you don't see the ‘Tools’ menu.
•    Now, click ‘View tab,’ and hit ‘Show hidden files, folders, and drives.’
•    Then, clear ‘Hide protected operating system files’ checkbox.
•    And click ‘Yes.’
•    Now, locate ‘C:\Users\Old_Username folder.’
•    Then, select all of the files and folders, except the below files:

  • Ntuser.dat.
  • Ntuser.dat.log.
  • Ntuser.ini.

•    Now, hit ‘Edit’ menu, and hit ‘Copy.’
•    Press ‘Alt’ key on your keyboard if you don't see the ‘Edit’ menu.
•    Now, locate ‘C:\Users\New_Username folder’ and ‘New_Username’ is the name of the new user profile you have created.
•    And, hit ‘Edit’ and then click ‘Paste.’
•    Press ‘Alt’ key on your keyboard if you don't see the ‘Edit’ menu.
•    Now, log off and then log on as the new user.

Note: If you have any messages in an email program, then you should import your addresses and messages to the new user profile before you delete the old profile. Then, you can delete the old profile if it is working fine.


The error “User profile cannot be loaded” should get fixed after you have applied the methods mentioned above. If the error prevails, then you should contact to a reputed desktop and laptop repair firm, which provides online live tech support and resolve the error immediately. These online live tech support experts may troubleshoot your error with the help advanced remote desktop access tools and troubleshooting tools to avoid loss of valuable data on your system.

Similar Articles

PHP frameworks: Why Developers Prefer Laravel

Web apps are an essential part of any and every modern business in the world today. Why? Because we live in a highly digital world wherein more and more things are done online. And given that it is so convenient, it has become imperative for businesses to embrace web apps as an integral part of their strategies

Popular Factors That Shape Software Testing Strategies

The software has taken center stage and rightly so — after all, human existence has become so highly dependent on the digital realm. Given that, we need more and more such digital tools to help drive us forward in whatever it is we seek to do.

web development

The importance of quick collaboration and rapid deployment in today’s world of fast-paced deployment is undeniable. Issues and defects are an inevitable part of the software development process that keeps on coming at every stage along with the feedback.

Faster and Better Testing Results

As a tester, when you hear the words “Software Testing” what comes to your mind? Do your mind takes you on the road of specific testing like regression testing or functional testing or you start seeing whole procedure as separate steps like planning, analyzing, visualization, and making a report?

hospital management software solution

Healthcare workers face innumerable amounts of challenges including the challenge of dealing with time and attendance. There are a number of healthcare facilities that have round the clock shifts, flexible scheduling, and unique demands.

Business Intelligence in Construction

Even people who are only vaguely familiar with the construction industry know that it involves collecting an ungodly amount of data. And what is that universally-used phrase that has been going around? Yep, data is the new oil, i.e., data offers immense value — especially to an industry that not only has access to tons of data but is also responsible for making all types of infrastructure

Laravel for Robust Application Development

For startups, there are many challenges and an endless list of complex decisions that they must make. These decisions are each as important as the next because, for entities that are just finding their legs in the business world, these decisions can make or break them.

SharePoint Vs. OneDrive As Document Management System

Gone are the days when companies would make do with saving and storing their documents on archaic tools such as a flash drive, hard, or some such. While they admittedly worked at the time, the fact remains that they came with their own set of problems.

Server-Side Application- .NET Framework or .NET Core

Web apps are having quite a moment in the development world, even though it isn’t a new development. Nonetheless, the fact remains that web apps are deemed an essential constituent of the digital world today.