Issue Tracking System in DevOps

Issue Tracking System in DevOps
free pic

DevOps and Agile approach in an organization is not merely an implementation of certain tools and techniques, instead, it is cultural change. Many organizations in the software industry have either adopted these methodologies or are making accommodations to incorporate them in their system. As opposed to the traditional waterfall management approach, DevOps and agility in projects mean continuous integration and continuous delivery, and shortened release cycles. This means that project managers and teams can no longer identify and resolve issues in the system on an ad hoc basis as it is not a viable option in the fast-paced business environment.

So, how do companies then track and manage defects and issues in their code? What measures can be taken by them to ensure that customer-generated tickets and reported bugs are addressed by the right team members in a timely manner to facilitate high-quality software deployments? And, lastly, how can companies ascertain that these bugs and defects are handled properly while introducing new features and aspects in the system concurrently? The answer to all of these questions is; a proficient and well-implemented issue tracking tool.  

The underlying aim of issue tracking solutions that are embedded in the systems is to capture issues while they are still in the early stages, prioritize them according to their severity and impact on the project, assign them to the right team members, and lastly, track their progress. As a result, the project managers are able to handle all issues and defects that prop up in a way that aligns well with agile and DevOps practices.

The Unique Approach of DevOps Teams

The predominant differentiating factor for the DevOps teams is the extensive application of the continuous delivery approach. They tend to check-in code and build models frequently. Based on this approach, DevOps teams are generally making smaller changes in the system more frequently as opposed to larger changes less frequently. This denotes that these teams are also continuously testing and logging in the reported issues in the system by using automated tests to assess every change in the code and gauge if those changes pass the test of being defect-free. By religiously using the continuous delivery approach and treating the system infrastructure as code, the DevOps teams ensure that anytime a change is made in the environment, it is updated throughout the delivery system. Owing to the continuous assessment of the delivery processes and the software application, the developers and testing teams are able to glean rich and meaningful feedback and thus insights. The primary benefit of this continuous feedback system is to make small, incremental changes in the application system so that the organization is able to deliver on their business values while enhancing their delivering speed, time, and most importantly, quality. The role of issue tracking tools in this ecosystem is vital to not only support the continuous delivery and assessment system but to also provide better visibility and traceability for managers by bringing information from multiple sources into one centralized platform.

Important Features of Issue Tracking System

Given that testing is a crucial aspect of the developmental life cycle, it is important to set effective parameters to achieve all the specified requirements of the project. With an issue tracking system embedded in the application development system, the management of teamwork becomes easier through increased collaboration and the reporting gaps throughout the entire process is shortened. Issue tracking and management, when implemented adequately, also bring unparalleled flexibility and transparency in the entire development and the quality assurance process.

The reduction in the cost of development of the project can be achieved by the issue tracking system, and it also enables the project managers to come up with effective solutions for various agile projects. As this tool is armed with the features and techniques to not only deal but effectively manage different complexity levels, it enables the project teams to ultimately reduce the occurrence of bugs in the system, improve the project delivery, and in turn the client satisfaction as well. The backlog of the issues becomes extensive and unfathomable if they are left unchecked and not tracked with these tools. If a critical issue that requires a substantial amount of resources and efforts is dealt with without the help of an issue tracking system, it can become very time-consuming and tiresome. With this tool, as soon as the issues and defects are reported, the relevant team members are assigned to them automatically while the project managers can track the progress of the whole activity with a few clicks. 

Similar Articles

Issue Tracking Tools

Issue tracking is one of the most important parts of a software development lifecycle that cannot be skipped or omitted. While organizations emphasize on increasing their software testing efforts to improve quality and ensure faster releases, their dependency on tools increases too.

UFT Test Automation Frameworks: What You Need to Know

As the importance of software continues to grow, there are several factors whose influence have grown right along with it. And out of all of them, test automation frameworks have garnered their fair share of attention from the market. Why is that?

Top Ways in Which EHR Systems Enable Better Patient Care

Electronic Health Records system offers benefits that have enabled an industry as tricky as healthcare. The software allows for medical professionals and other professionals across the ecosystem to quickly input as well as access information about a patient.

Why You Should Choose Angular to Build Web Apps

Development, while eventually rewarding, can be a very tedious process. But that’s the thing about technology; it always manages to find a solution, no matter the problem. So, in the context of development, experts came up with frameworks that would help programmers do away with tedious and arduous coding practices.

SharePoint for HR Management

Running a company, no matter how big or small is no easy task. It has so many different parts and components that all need to be managed correctly to ensure seamless operations for the company. Now, different people may have different opinions about how to ensure the smooth functioning of a business.

text editor

These days, collaboration has become a business need to support innovative ways of working. Companies are well beyond a realm where employees are destined to their counters. The staff is hardly in the same place at the same time

Code Review Feedback

Almost every single person in the software industry must have heard about code reviews and may be familiar with it. Even then the concept of reviewing codes is misinterpreted. People in this industry generally assume that performing tests must be sufficient to meet the requirements of the verification process, yet it is mostly ignored in the software development life cycle. 

Blind Spots in Software Testing

Have you ever accidentally added spice to a cake, because you were baking a cake and a steak at the same time? Have you dumped a spoon in a dustbin instead of a washbasin?  

Online Exams: Best Practices to Ensure Security

Online exams may seem like a modern contraption and, quite frankly, they are indeed quite advanced. But what they are not is brand new — yep, the concept of online exams has been around for nearly as long as the concept of online learning has been around.