Four Useful Computer Support Tips to Repair the Windows Update Error “0x80070002”

If your computer has not received the latest OS and security updates, then it may be possible that the device will get infected with viruses or malware. That is why it is important to install timely updates for your PC's software programs. Sometimes getting updates can be an issue because of the error “0x80070002.” Read the article further to know more about Windows Update error “0x80070002.”

An Introduction

 “0x80070002” is a fairly common Windows error that occurs when you use Windows Updates. The problem occurs when some important Windows updates are missing in Windows files, even though the updates are downloaded and extracted successfully. It’s advisable to update your system with the latest security updates. You might have searched online resolution to get rid of this error. But if you are still fighting with this error, then in this article you can find some effective technical troubleshooting tips. These tips should help you in fixing the error. However, if you can't self-perform these steps, then you may contact an online tech support firm to fix “0x80070002” error.


If you are running Windows 7 then find below the troubleshooting steps:

Troubleshooting Method One

  1. You can visit ‘Microsoft’ official website and download “Windows Update troubleshooter” Program.
  2. “Windows Update troubleshooter” will automatically diagnose the system and fix the common problems with Windows.
  3. Install Windows Update again.

Now check whether the problem has got fixed or not. If the problem is not fixed, then follow these steps to resolve the problem manually:

Troubleshooting Method Two: Stop the Windows Update Service

Step 1.  To perform these steps, you must be logged on as an ‘Administrator.’

1.    Go to the Start menu.

2.    Open the ‘Control Panel.’

3.    Type ‘Administrative Tools’ in the search box.

4.    Then click ‘Administrative Tools.’

5.    Double-click on ‘Services.’

6.    Click the ‘Name’ column heading to sort the name in reverse.

7.    Find the ‘Windows Update’ service.

8.    Right-click on it.

9.    Then click ‘Stop.’

Step 2: Delete all the temporary updates files from ‘SoftwareDistribution’ folder

1.    Open ‘Windows Explorer’ in Windows 7.

2.     Double-click the ‘hard disk drive’ icon.

3.     Double-click the ‘Windows folder.’

4.    Double-click the 'SoftwareDistribution’ folder.

5.    Open the ‘DataStore’ folder.

6.     Delete all the files in the 'SoftwareDistribution’ folder.

7.    Go back.

8.    Open the ‘SoftwareDistribution’ folder.

9.    Double-click the ‘Download’ folder.

10.    Delete all the files in the folder.

Step 3: Restart the Windows Update service

1.    Go to the ‘Start’ menu.

2.    Open the ‘Control Panel.’

3.    Type ‘Administrative Tools’ in the search box.

4.    Then click ‘Administrative Tools.’

5.    Double-click on ‘Services.’

6.    Click the ‘Name’ column heading to sort the name in reverse.

7.    Find the ‘Windows Update’ service.

8.    Right-click on it.

9.    Then click ‘Start.’

10.    Close the ‘Services’ Window.

11.    Close the 'Services' window and the 'Administrative Tools' window.

Step 4: Check the latest updates installed on the computer.

1.    Go to the Start menu.

2.    Open the ‘Control Panel’ in ‘Category view.’

3.    Click on ‘Programs.’

4.    Then click ‘Programs and Features.’

5.    Click ‘View all Installed Updates.’

If the error prevails even after following the troubleshooting steps mentioned above, then follow the below guidelines to fix the error.

1.    Check out whether your Windows is running the 64 or 32-bit version.

2.    Visit ‘Microsoft’ website and download the System Update Readiness tool.

3.    Check the ‘Download Center’ on the web page.

4.    Click ‘Download.’

5.    Click ‘Run’ to install the tool immediately.

6.    Follow all the instructions on your screen.

7.    Click ‘Close’ after installation is complete.

8.     Reinstall all the updates that you were trying to install previously.


The “0x80070002” error mostly occurs if you have the problem with Windows Update services of your computer. If you are not able to fix the issue with above mention guidelines, then you might require expert technical support. You can contact a reputed computer support company, which provides online technical support for Windows.

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