Steve Conway is a content marketing professional, and an expert in inbound marketing with QuickBooks CRM software platforms that helps companies attract visitors, convert leads, close deals, regenerating inactive leads and lost opportunities using information stored in the easy to use CRM database . Previously, Steve worked as a marketing manager for a cloud based ConvergeHub CRM software startup. He graduated with honors from Columbia University with a dual degree in Business Administration and Creative Writing.
Articles from this author
When we think about activities that are most essential to make a sale, we probably think about required actions that need human-touch of the sales reps, such as listening to the prospective customer’s needs, developing a solution for their pain points and more
In the customer service sector, it is sometimes extremely hard to distinguish between facts and myths. This is because, the industry in the present times is changing so fast that several players in the marketplace sometimes struggles to keep up, which makes it a fertile ground for spreading and nurturing false notions, fads and toxic myths in businesses.
In any business when you spend in buying leads, your expectations of finding more conversions also rise significantly. However, real-time leads have a better probability of being worked by many Merchant Cash lead providers at once.
Irrespective of whether you are a startup or an enterprise, everything your business do should be aimed to create a world-class brand experience, right from customer service to your social media presence
The amount of effort modern businesses spend on thinking and talking about the best ways to connect with their prospects and customers is truly incredible. Since the quantum of inked spilled (real and virtual), the number of webinars and conferences held, and the number of dollars spent on this topic is vast.
Be it Salesforce or any other Salesforce Alternative CRM solutions customer relationship management software has never been popular with sales teams.
There is a lot of buzz about Artificial Intelligence (AI) nowadays, especially when you are considering the possibility of using AI in measuring Customer Experience (CX) where this excitement of the CRM vendors seems justified.
Following up with your customers is one of the most important aspects that brings sales, and so it is necessary that you must take advantage of the customer list that your organization has worked hard to built and collected in its CRM database through the years.
Ever since the enactment of GDPR in 25th May 2018, the ways sales professionals used to prospect and reach out to their prospective customers has changed drastically.
Even without dedicated customer support staffs and a big budget, bootstrapped startups can nonetheless provide and execute the kind of CX (Customer Experience) that most big establishments dream of.
Round Robin is a strategy for scheduling territorial sales, which sounds not only as to music to most ears, but it is also a very interesting topic for understanding for users of easy to use CRM software.
Recently one of our customers went for a spa therapy when an attendant offered her a deal: If she goes for a full body Thai Spa Treatment, she could get a complete pedicure and manicure for half the normal price.
Now, the customer did not visit the spa looking for pedicure and manicure, but the price was irresistible. So she splurged.
A sales pipeline is the soul of your business. This is because the sales pipeline is one of the main components that can predict whether your businesses’ sales funnel is balanced and healthy, or if there is any deficiency in the vital stages of your sales processes.
Meeting new people at networking events and at a business conference is easy. However, to turn those new contacts into winning business relationships is another story altogether for most businesses.
Most startup organizations and small businesses do email marketing for the growth of sales and revenue in their business. As a matter of fact, according to Radiciti Group, the number of business and consumer emails sent per day in 2018 was more than 281 billion, which is expected to grow more than 333 billion by 2022.
None can deny the fact the lead nurturing is one of the most vital processes that every business needs for growing its sales funnel. Since it is only a very small percentage of leads that you capture by your lead generation programs are likely to be ‘sales-ready’ if they are not persistently nurtured properly.
We have often referred to CLV or LTV (Customer Lifetime Value/Lifetime Value) as the most secluded key performance indicator, which is particularly difficult to handle as this metric is a forward-looking indicator which identifies both the customer’s upside potential along with customer centricity of a business
If you are running a small or medium-sized business, like many others, you too might consider using online CRM tools that can help you to communicate and keep track of your customers more effectively.
Sales Force Automation or as it is abbreviated SFA is a powerful software tool that enhances sales win rates, decreases the duration of sales cycles, and thereby increases your sales rep’s productivity which increases revenue.
If you know what CRM is, you must have also heard that implementing an easy to use CRM application for your business has a high ROI (Return On Investment).
Do you think that the information in your CRM database is reliable? Are you capable of segmenting data in your CRM easily? Is your CRM capable of generating an accurate report without any manual interventions?