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Most of your transactions will happen with just a minimum of e-mails passed between you and the buyer.
Posted: 2009-04-29
Category: eBay
To give you a sense of the auction process, here’s a real-world example of my addictions put to the eBay test. I searched and found an item that I wanted, a “New York Pizza.” After reading the seller’s feedback (and skipping lunch), I wanted the item even more! None of this seller’s previous buyers were unhappy with the product. As a matter of fact, no one seems able to say enough about the quality of their food. Yum!(If I buy the pizza for research for this book, it makes my pizza a taxwrite-of
Posted: 2009-04-29
Category: Auctions
As long as you’re building an inventory anyway, consider the totality of your products and think of yourself as providing a product line to your customers. Instead of offering a variety of entirely different types of things you happen to come across, consider building a unity into your product line. Present your prospective customers with a body of products that go together. The only way to differentiate yourself from other sellers is to give your customers a lifestyle and combine your products.
Posted: 2009-04-29
Category: Affiliate Programs
Item title and number: The title and number identify the item. Keep track of this info for inquiries later. Some sellers also use a subtitle to pass on more information about their items. If you’re interested in a particular type of item, take note of the keywords used in the title(you’re likely to see them again in future titles). Doing so helps you narrow down your searches.
Posted: 2009-04-29
Category: eBay
PowerSellers are not terribly supportive of this program. One PowerSeller noted that this seems to hit a person at his most vulnerable moment. When the negative feedback is fresh, the seller is often so angry that he will agree to pay the $20 fee just out of an emotional reflex. In view of eBay’s new Mutual Feedback Withdrawal program, discussed in detail in Chapter 9, some PowerSellers view this service as obsolete. Some even suggest that keeping this program going is Square Trade’s attempt to
Posted: 2009-04-29
Category: eBay
Just be sure that when you list your item, you are very clear in stating your shipping charges and policies. Everyone who shops on eBay expects to pay shipping charges.
Posted: 2009-04-29
Category: Business
Despite all your best intentions and efforts, you will have customer service problems to deal with. In a way, that’s not entirely a bad thing. It actually means you’ve attracted enough customers and sales to have some of them present you with problems. Sellers who aren’t selling never have trouble with customers. By sheer percentages alone, you have to expect that some of your transactions will go sour. It’s more important to know what to do when that happens than it is to worry about whether it
Posted: 2009-04-29
Category: eBay
PowerSellers have discovered some tools they’ve found useful in helping them provide great support for their customers. Some of these they recommend to you, and you might also find them useful. Others you’ll want to keep in mind and bring into your business once you’ve grown big enough and busy enough to make them reasonable for you.
Posted: 2009-04-29
Category: eBay
Given everything you’ve learned, you’ll probably go a long way without a negative feedback. When you’re careful in your eBay business, you’ll find it’s much more likely that you’ll be getting positives. Just keep your goals realistic. Getting your first negative feedback is much like getting that first scratch on your new car. It hurts, but at the same time, there’s a bit of relief in the pain. Now that it’s happened, the pressure to prevent it is off. A 100 percent positive feedback rating is a
Posted: 2009-04-29
Category: eBay
The most basic requirement of your auction management tool is that it keeps all your information in one place and makes it simple for you to use and manipulate that information when you need to. Your goal in choosing auction management tools is to be able to have a system that allows you to input your data only once. Every keystroke you save equals time you can spend on more productive efforts in building your business. So, go for a system that allows you the power and flexibility to input your
Posted: 2009-04-29
Category: eBay
You will spend countless hours day after day listing your products, answering e-mail, tracking your auctions, preparing your shipping, keeping your records, and communicating with other sellers on discussion boards. Know in advance that your work life will be spent intimately connected to a computer.
Posted: 2009-04-29
Category: eBay
Once you start selling on eBay, check to see what your customers are buying. This is simple enough to do. From the main search menu, click to search by bidder. You’ll get a screen that allows you to specify that you want to see everything a specific bidder has made bids on in both current and completed auctions. Now you know absolutely everything your customer has been interested in during the last 30 days. When you gather your inventory for future sales, you’ll know exactly what your customers
Posted: 2009-04-29
Category: eBay
