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Jim Cochran's articles
Errors and omissions insurance, also known as professional liability or E&O insurance, is designed to protect you against a client's claim of negligent acts, omissions or errors you make while performing professional services.
Posted: 2010-07-21
Category: Insurance
If you’re thinking about canceling your errors & omissions insurance policy before the end of the one-year term, it pays to understand how much of a refund or "return premium" to expect. The return premium is the amount of the insurance premium that was not used or "earned."
Posted: 2010-07-12
Category: Insurance
Many small business owners purchase higher limits on their errors & omissions insurance because their client contracts require it. But what about when those contracts expire? Is it a good idea to save a little money by reducing your professional liability policy limits? Or, what if you already have coverage, but a new contract requires a higher policy limit? Can you increase coverage in the middle of the annual policy term?
Posted: 2010-07-02
Category: Insurance
It’s a small-business-owner’s worst nightmare: a fire or natural disaster wipes out your business’ headquarters, leaving you and your team with no computers, no office equipment and nowhere to work. Although the right property insurance policy would cover the physical losses and damage to your small business, getting back to serving your customers will take additional time and money.
Posted: 2010-06-24
Category: Insurance
If you’re an independent systems integrator or custom programmer, you’ve probably heard about errors and omissions (E&O) coverage. It’s one of the most important types of insurance for any small business, and it’s often required by client contracts.
Posted: 2010-06-09
Category: Insurance
If you’ve decided to purchase professional liability insurance, you know the value of protecting your business against claims of professional negligence. But it’s also critically important to understand the reasons why, as long as you’re in business, you should never let your policy lapse.
Posted: 2010-05-28
Category: Insurance
Business insurance is designed to protect your IT company against risk, or the likelihood of a loss. But it’s important to understand that even the most comprehensive insurance policies don’t cover every type of risk, and don’t offer unlimited compensation in the event of a claim.
Posted: 2010-05-20
Category: Insurance
One of the most important insurance coverages for any small business – and especially for independent IT project managers – is errors and omissions (E&O) coverage. Many small technology companies are not sure what it covers and how it differs from other types of insurance policies.
Posted: 2010-04-30
Category: Insurance
One of the most critical responsibilities of an IT project manager is keeping a project on track. Clients don’t like surprises, especially the kind that cost time and money.
Posted: 2010-02-13
Category: Business
As a management consultant, you know that customer satisfaction and your business reputation are closely linked. If your consulting engagement misses the mark – or even if your client just perceives it that way – your future business prospects are on the line.
Posted: 2010-02-09
Category: Customer Service
As is true with any profession, management consultants get better at their jobs with time and experience. That’s particularly true for consultants who make a point of conducting project assessments, gathering their clients’ feedback at the end of a project, and then using that feedback to ensure improved performance on future engagements.
Posted: 2010-02-09
Category: Management
In business as in life, learning from our mistakes and successes is the best way to improve. As marketing consultants, the most informative feedback comes from our clients. That’s why formal project reviews are one of the best ways for marketing consultants to get better at what they do.
Posted: 2010-02-09
Category: Marketing
Working as a marketing consultant is as much about finessing the client relationship as it is about developing effective marketing campaigns. Your business’s survival depends on customer satisfaction, so earning and keeping your client’s trust is a big part of your job.
Posted: 2010-02-09
Category: Marketing
Because risk management and IT project management go hand-in-hand, experienced IT project managers never start a project without a risk-management strategy in mind. Often, at the heart of that strategy is a strong focus on quality control.
Posted: 2010-01-16
Category: Finance
When it’s your job as the systems integrator or custom programmer to make sure that a project stays on track, your reputation – and future business prospects – are on the line. No client wants to hire a consultant, only to be surprised to learn months later that the project is over budget, beset by technical problems or plagued by unexpected delays.
Posted: 2010-01-09
Category: Finance
