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George Page's articles

  • There is More Than One First Impression
    It is easy to overlook the significance of first impressions when separated by distance, but phone calls and emails are actually first impressions made before the first impression.
    Posted: 2008-08-04
    Category: Customer Service
  • What Customer Service Really Means
    Think about your business processes and policies when it comes to customer service. Is there any place which might be a potential point of frustration? More importantly, if this wasn’t your business, would you be happy to be treated just like your customers?
    Posted: 2008-07-11
    Category: Customer Service