Antonio Marsocci's Profile

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Antonio Marsocci's articles

  • Dealing with Difficult Customers & Clients
    As we are all aware, our biggest difficulties and frustrations tend to come from people rather than things. Let's agree to view that as the inevitable flipside to all their good features.
    Posted: 2010-02-18
    Category: Business
  • Image Management
    The corporate environment tells us that performance is important. We have performance targets, performance reviews and performance-related pay. However, performance is not all there is, there are also unwritten rules in every organisation.
    Posted: 2010-02-15
    Category: Business
  • Coaching a Colleague
    With a 'think positive' attitude to life, you may find that you stand out in the workplace and are noticed. Quite often this can lead to new opportunities and sometimes - because people hope your attitude is contagious - you will be asked to pass on your skills and knowledge to a colleague.
    Posted: 2010-02-15
    Category: Business
  • Self-Awareness
    How well do we really know ourselves? What do other people see when they look at us? Who are we, really? These questions all focus on the issue of our self-awareness. But why should we want to be more self-aware?
    Posted: 2010-02-05
    Category: Health & Fitness
  • Team Dynamics
    People are not the same - obvious perhaps, but true - and in any workplace team there will be a wide variety of types, preferences, attitudes, skills, knowledge, etc. All these differences will interact together and produce different team behaviours. Ultimately, the effectiveness and efficiency of your team will depend on whether these differences work together or against each other.
    Posted: 2010-02-05
    Category: Business
  • Presentation Skills
    It's a well-worn cliché that the brain never stops working, until the moment you stand up to make a presentation. Yes, they can be nerve-wracking things to do but like anything else you can learn to make good, even great, presentations. Think positive!
    Posted: 2010-02-05
    Category: Business
  • Facilitation Skills
    If you have chaired a meeting in which the objective was to impart information to the participants then you needed presentation skills. If you have chaired a meeting in which the objective was to engage with the participants, encourage their input, discuss options and agree a consensus then you needed facilitation skills.
    Posted: 2010-01-27
    Category: Business
  • What Gives You Joy?
    Joy is an interesting word. Take a moment and think: what other words do you associate with joy? Perhaps you came up with words such as, delight, pleasure or happiness? Perhaps you agree with the author, Melba Colgrove that Joy is the feeling of grinning inside.?
    Posted: 2010-01-22
    Category: Health & Fitness
  • Health & Habits
    When the World Health Organisation was established in 1948, its constitution defined health as "a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity." When you think about your health, do you think in such broad terms?
    Posted: 2010-01-21
    Category: Health & Fitness
  • Everyday Assertiveness
    Have you ever felt dissatisfied after talking to someone? Ever felt, "That could have gone better."? Do you ever walk away realising that you didn't get what you want? That you just weren't very assertive?
    Posted: 2010-01-01
    Category: Health & Fitness
  • Conflict Management
    Workplace conflict is common. With the increasing complexity of projects, products, marketing, strategy, policy, leadership, etc. it is inevitable that people will have differences of attitude, view, belief, opinion, value or need.
    Posted: 2009-12-25
    Category: Business
  • Dealing with Difficult Colleagues
    Do you sometimes find the workplace difficult? The chances are that the source of the difficulty is a colleague. That's not to say that there's anything wrong with your colleagues (let's think positive, after all) but in any situation with a number of very different people (and we are all different) all trying to achieve a single goal there is bound to be some friction sooner or later
    Posted: 2009-12-18
    Category: Business
  • Personal Change (Part Four): Helping you on your way
    Where can you find support for the changes you want to make in your life? Who can help you? Well, there are two answers to that last question: 1) Other people; and 2) You.
    Posted: 2009-12-13
    Category: Health & Fitness
  • Leading through Change
    As the manager or executive, your role is to think positive and find a way through change; for both you and your people.
    Posted: 2009-12-03
    Category: Business
  • Balancing your Targets
    KPIs fulfil an important function: they help an organisation define what constitutes success and then measure to what extent it has achieved that success.
    Posted: 2009-12-02
    Category: Business
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