When one enters a meeting, he brings a demeanor that has been honed over a life time. To make a good impression, he must possess social graces that are proper and unobjectionable. During a teleconference call, a person's deportment is still visible. Whether one is the facilitator of the call or simply a participant, he must be mindful of the standards of business etiquette and adhere to them consistently for the duration of the teleconference.
When members of a meeting can't physically see each other, sometimes they feel that the situation is casual and doesn't require them to pay strict attention. Don't let this person be you! If you are inattentive or inappropriately casual, you can be sure that other members of the teleconference will notice it, and the meeting will most likely suffer because of your lack of attention.
It is important to pay attention and be informed about the social norms of teleconferences. Remember the basics, and apply them to teleconferences. Think about how you would act and speak during a meeting with other people. Then, think about how you would behave during a teleconference.
Could you take your behaviors from the teleconference meeting and transpose them right into the meeting room at your office? If that brings a smile to your face or makes you chuckle, that's your clue, and we need to take a look at a few tips to remember. First and most obvious, be on time.
As tempting as it might be to sit at the phone clutching your coffee and snacking on a bagel, avoid doing so. Instead, seat yourself at your desk just as if you were in your office. If you rush around and then settle in, other members of the teleconference watch you doing this, and may perceive the bustle in a negative light.
It's also useful to have all your paperwork laid out in an easy to see format. Spend those extra moments waiting for everyone to connect to your conference call to sort this out. It will really pay off in the end with a more organized and well-handled meeting.
Thirdly, listen for cues to communication and context as demonstrated by the caller. It is important to remember to listen without interruption and let the host finish talking. This may sound intimidating at first thought, but with experience you will be a practiced teleconferencing professional.
Fourth, once you get the ebb and flow of communication during a teleconference call and are able to judge when someone if finished and how to jump into the discussion or present your findings when it is your turn, the bottom line during a teleconference is to be heard, to be remembered, to be an active participant who contributed to the meeting.
Essentially, the impact of a teleconference should be the same as if you were in a physical meeting. If you aim to have noteworthy contributions in an onsite setting, you need to assure you strive for just as significant of marks in a teleconference situation. Simply because a meeting is conducted through telephones does not mean you are simply making a telephone call. The physical space is not as significant as are the manners and social regularities necessary to professionalism. Therefore, regardless of communication method, you can make a significant impact during a meeting and in its outcome when your goals stay professionally oriented.
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